Cancel Roots

You can always cancel your subscription with Roots. Keep in mind that there may be a contract period when you take out a subscription. After this initial period, subscriptions can always be cancelled with a maximum notice period of 1 month. More and more organizations are taking a flexible approach to this. For example, you can almost always cancel charities and car insurance daily. Let's hope that more and more organizations will follow this good example!

Do you want Roots to delete your data or at least not contact you any more? Then you can use your Right of Objection or invoke the AVG and ask Roots to remove your data from their files. This way, you can be sure that you will no longer be approached by Roots to take out a new subscription.

Fortunately, it is rare. But every year we have a few situations for which we have to call in our lawyer. Organizations that do not accept cancellations, that require cancellation by telephone, or that claim that they have not received a cancellation. The advantage is that a letter from a lawyer works wonders; where we sometimes have trouble getting past customer service, a letter from a lawyer immediately receives the necessary attention from organizations. We offer this legal assistance to our users free of charge.

You can cancel Roots by telephone, but there is a chance that the Roots employee will try to persuade you not to cancel. If you can withstand this, then cancelling by telephone is useful because it is considerably faster than cancelling in writing. If you want to stay out of the discussion on the phone, you can also cancel Roots in writing. Take into account a processing time of up to 30 days. Haven't heard anything after 30 days? Contact our customer service and we will call you right after!