Opzeggen.nl is part of GreenOnline B.V., founded in 2010. We provide consumers with a fast, secure, and transparent way to cancel subscriptions, contracts, and memberships in one place. We currently offer our services in 15 European countries. Our goal is to eliminate the hassle of long phone wait times and aggressive retention agents by allowing you to cancel everything online, in under 2 minutes.

Creating a cancellation letter is completely free. You can copy the template, print it, and send it yourself. If you prefer us to handle the administrative work, we offer a professional - registered - sending service. Prices range between €3.95 and €11.95 (incl. VAT) to send your letter via registered post or registered email.

With our Cancellation Guarantee, we ensure your request is processed correctly. If an organisation refuses to cooperate despite a valid request, our team will step in. We will contact the organisation directly, and if necessary, our legal counsel will intervene. If we make a mistake, we offer a reimbursement of up to €100. This guarantee is valid for 3 months after using our sending service.

Do you have a question or a complaint? We are happy to help. While we do not offer phone support, you can reach us anytime via the support section in your Opzeggen.nlaccount, or you can reply to an E-mail your received from us. We typically respond within 2 working days.

We take your privacy seriously. Your data is only used to generate the cancellation letter and facilitate delivery. We retain your name and email address for for support purposes. If you do not want to receive messages from us concerning your cancellation or other cancellation news, you can easily opt-out.

If you want us to completely remove all of your data, simply let us know and we will take of it.

In principle, you can cancel any subscription at any time, provided you respect the notice period. Please note that payments will continue until the notice period has ended. For fixed-term contracts (e.g., a one-year contract), you are usually committed to the payment obligation until the end of that specific term.

In the Netherlands, most subscriptions have a notice period of 1 month after the initial contract term.

Magazines/Newspapers: If the publication appears less than once a month, the notice period can be up to 3 months.

Cooling-off Period: As a consumer, you generally have a legal 14-day cooling-off period after signing a new contract.

Trial Subscriptions: By law, trial subscriptions should not renew automatically. If a regular subscription is tacitly renewed, it becomes cancelable on a monthly basis.

Your customer number is usually found on your invoice, in your welcome email, within your online account environment or in the payment details in your bank account. If you cannot find it, don't worry—most organisations can process your cancellation using just your name, address and banking details.

Under EU Regulation (No 910/2014), electronic signatures carry the same legal weight as handwritten ones. The most important factor is being able to prove the organisation received your request, which is why we provide a Track & Trace code or delivery receipt.

Canceling is simple:
1. Search: Find the organisation you want to cancel.
2. Details: Enter your personal information (this populates the letter automatically).
3. Sign: Add your signature (digitally or by hand).
4. Send: Choose to copy the letter for free or use our registered sending service for guaranteed delivery.

All cancellations are sent via registered mail.

Registered Mail: Letters are dispatched every Monday afternoon. You will receive a Track & Trace link to monitor progress. Delivery typically takes up to 7 working days.

Registered Email: These are sent immediately. You will find your proof of delivery in your Opzeggen.nl account, which will become automatically available after your cancellation is processed.

We automatically generate a signature based on the name you provide, which is accepted by all organisations. If you prefer to add your own, click the pencil icon in the letter template to sign using your mouse or touchscreen.

To guarantee the integrity of the legal document, letters cannot be changed once they have been processed. However, if we have not yet sent your letter, we can cancel the order and refund your payment. Please contact us as soon as possible if you need to make a change.

Please check your spam folder first. If it’s not there, there may have been a typo in the email address provided. Contact us and we will resend your confirmation and Track & Trace details.

Organisations often take up to 30 days to process a cancellation. If more than 30 days have passed, we recommend contacting the organisation directly and providing the Track & Trace code or proof of delivery we sent you. Legally, they cannot dispute the cancellation if you have proof of receipt.

Sometimes the postal status page lags behind. If your letter has been "in transit" for more than 2 weeks, please contact us. Under our guarantee, we can often resend the cancellation letter at no additional cost.