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Cancel National Postcode Lottery: How to stop your participation

Do you play the Postcode Lottery but have probably never won a thing? Then you might be considering finally using those hundreds of Euros per year for something else. At Opzeggen.nl, you have come to the right place to end your participation in the Postcode Lottery. Here you will find all the information you need to cancel the Postcode Lottery immediately, whether you want to arrange it directly yourself or let us lend you a hand. The choice is yours!

Are you on a roll and want to cancel other lotteries as well? Check our lottery page and see exactly which other lotteries you can stop right now!

Prevent automatic renewal

Many people participate in the National Postcode Lottery, but a subscription does not end by itself. Membership is tacitly and automatically renewed. Whether you are stopping because of a lack of prizes, the increase in ticket prices, or another reason: you must always take action yourself to officially terminate your participation.

Common reasons for cancellation:
- Playing for years without winning the desired prizes.
- Recent increases in the cost per ticket.
- The desire to end these monthly expenses.

Right of withdrawal: Canceling after street recruitment

Have you recently been persuaded to join by a Postcode Lottery salesperson on the street or at your door? While contracts concluded 'at a distance' usually fall under the right of withdrawal, this right does NOT apply to lotteries.

Don't worry; you aren't stuck forever. Make sure to cancel as soon as possible. The only risk you run is participating in one more draw.

Notice period and processing time

The good news is that you can cancel the National Postcode Lottery at any time. There is no fixed notice period for the Postcode Lottery.

Processing time: Please take into account a possible processing time of up to one month. If the collection for the next draw has already started, you will still participate that month. Your participation will stop permanently after that.

Our experience is that cancellation is mostly confirmed within one week.

Stop extra products, such as Plus and Premium

Lotteries are true marketing machines. While participants often think there is only one draw per month, lotteries add extra draws to sell more tickets and collect more money per participant.

In addition to extra draws, there is another instrument: extra products. At the Postcode Lottery, these are the 'Plus' and 'Premium' subscriptions. Want an 'even better' chance of winning? Simply activate these options. This leads to more income per participant while the participant often still wins nothing. You can easily avoid these costs by not using these additional options.

Avoid advertising after cancellation: Your rights (GDPR)

After you have canceled, your data may remain in the Postcode Lottery system, which can lead to unsolicited calls or mail.

Are you called after canceling? State that you do not want to be called. The salesperson must stop the conversation immediately. You also have the right to indicate that you do not wish to be contacted again in the future.

Right to be forgotten (GDPR): This is the most effective way to prevent future advertising. Request the Postcode Lottery in writing to remove all your personal data from their database. If you use our template or our sending service, you can indicate this directly with your cancellation.

Contact details National Postcode Lottery

Use the following details for written cancellations:

Name: Nationale Postcode Loterij Attn: Ledenadministratie Address: Beethovenstraat 200, 1077 JZ Amsterdam

Prefer to call? You can reach them at 088 - 020 1050. The customer service is available on workdays between 9:00 AM and 9:00 PM and on Saturdays between 10:00 AM and 4:00 PM.

Canceling after a death: What you need to know

Stop participation without official documents. If a loved one who played in the National Postcode Lottery has passed away, you want to handle the administration as quickly as possible. It is not necessary to send official documents such as a death certificate. As long as you fill in the details on the cancellation form correctly (name, address, and the bank account number from which the tickets were debited), the Postcode Lottery will process the cancellation.

Options for termination after death:

Direct Cancellation: Send a written cancellation (registered mail is recommended). This guarantees that you receive written confirmation of the termination.

Withdraw Direct Debit: You can instruct the bank to stop the automatic collection for the tickets. Once the Postcode Lottery is unable to complete the monthly debit several times, they will automatically stop the participation.

Recommendation: For peace of mind and to have legal proof of the cancellation, a written notice via Opzeggen.nl is the most recommended method.

Meet Vera – your AI cancellation assistant via WhatsApp

We would like to introduce you to Vera, the smart AI assistant from Opzeggen.nl. With Vera, you always have a digital cancellation aid at hand — free of charge and available 24/7 via WhatsApp.

Want to cancel the Postcode Lottery yourself? Vera helps you step-by-step with the correct contact details: the phone number, web form, or postal address. No more searching; you have all the information directly on your phone.

Want more convenience? Let Vera handle the cancellation for you. She will send your cancellation via registered mail to the Postcode Lottery for only €4.95. Everything is handled professionally, exactly as you expect from Opzeggen.nl.

💬 How it works: Add Vera to your contacts with phone number 📞 +31 20 - 244 7618 and start chatting immediately via WhatsApp. You can ask Vera anything about canceling — not just about the Postcode Lottery, but also about other lotteries, insurances, donations, and online services.

Try it yourself and experience how easy canceling can be!

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FAQ's on how to Cancel Postcodeloterij

How can I cancel the Postcode Loterij?

There are several ways to cancel your participation. The Postcode Loterij prefers that you call them at 088 – 020 1050. This is the fastest route to cancel. However, keep in mind that you will speak to a representative who is trained to persuade you to stay. If you can withstand the sales pitch, calling is a good option.

An alternative pointed out by the lottery is to write a cancellation letter to: Nationale Postcode Loterij, Attn: Ledenservice, Beethovenstraat 200, 1077 JZ Amsterdam. Please note that processing via this route can take some time; by law, it must be processed within 30 days.

Finally, you can cancel online via a web form on their website, but you will need a Postcode Loterij account for this. If you don't have one yet, creating it might take extra time.

Want it handled quickly without a phone call? Use our cancellation service. We deliver your cancellation electronically and via registered mail to the Postcode Loterij within 5 minutes. Usually, you will receive confirmation within a few days.

What is the phone number of the Postcode Loterij?

You can reach the Postcode Loterij at 088 – 020 1050. Their staff is available on workdays between 9:00 AM and 9:00 PM, and on Saturdays between 10:00 AM and 4:00 PM.

What are the costs of playing the Postcode Loterij?

A standard ticket costs €16, and there are 14 draws per year. This adds up to €224 per year. If you play with 'Plus' and/or 'Premium', an additional €2.50 (Plus) or €5.00 (Premium) is added per draw. This can increase your yearly costs by an extra €35 to €70.

As you can see, there is quite a lot to save on an annual basis. If you play with multiple tickets, you can also choose to cancel just a portion of them and start saving immediately!

What are the chances of winning at the Postcode Loterij?

The answer depends on the type of prize you are hoping for. The Postcode Loterij states that the chance of winning any prize can be as high as 25%. However, this includes many small prizes that participants often don't consider a real 'win'.

The chance of winning a major jackpot is, of course, extremely small. The lottery uses clever marketing, such as sponsoring TV channels to show winners on screen. This makes people feel like "it could happen to them too." In the past, they even interviewed people who had recently canceled their tickets, asking them if they regretted it after their neighbors won. This is a tactic to create a 'fear of missing out' (FOMO).

What is the notice period for the Postcode Loterij?

The notice period depends on the method used. If you cancel by phone, it takes effect immediately. For written cancellations, the maximum processing time is 1 month. Canceling via Opzeggen.nl usually results in processing within a few days.

Please note: You might still participate in one final draw after canceling. If the direct debit (incasso) process for the next draw has already been initiated by the lottery, you will still play that month.

What is the address of the Postcode Loterij?

The address for written correspondence is:
Nationale Postcode Loterij
Attn: Ledenadministratie
Beethovenstraat 200
1077 JZ Amsterdam

Note: This is not a visiting address.

How can I cancel the Postcode Loterij after a death?

To stop participation after a loved one has passed away, it is best to call 088 – 020 1050 directly. Make sure you have the bank account number (IBAN) or the ticket number of the deceased person at hand.

Written cancellation is also possible by sending a letter mentioning the bank account number. When using Opzeggen.nl, it is not strictly necessary to mention the passing; as long as all requested details are filled in correctly, the cancellation will be processed. Alternatively, you can instruct the bank to stop the direct debits. Once the lottery is unable to collect the funds, the participation will eventually stop automatically.

If you have any other question, please check our FAQ page.